Our promise to you

We are committed to:

  • Providing top-quality, patient-focussed family dental care in a relaxed and friendly environment
  • Working preventatively - we aim to spot potential problems early so that we can act early, or give you the appropriate advice to avoid future pain or problems (for this reason, we ask you to attend regularly, even when you are not suffering with any tooth problems).
  • Listening carefully to your requirements and needs and explaining your treatment options and the associated costs in advance
  • Excellent Communication.  Our Associate Dentists, Teleri Perks and Cerys Edwards, and many of our nurses speak Welsh, so please let us know if you would rather communicate in Welsh
  • Running on time wherever possible, and keeping you informed if there is an unavoidable delay

Our Expectations

We ask you to please:

  • Take good care of your teeth and heed our advice
  • Attend for regular check ups (at least once a year or as agreed with your Dentist)
  • Give us a minimum of 24 hours notice (ideally more) if you need to cancel or rearrange your appointment(s)
  • Pay for your treatment when requested
  • Give us feedback: let us know when you are happy, and what could be improved
  • Recommend us to your friends and colleagues, and review us on Google+ or Facebook